***Update 12/7/11: Due to this thing going viral the way it did, not only did Paypal fix the mess, they are donating $100 to each of the 200 families that Regretsy is helping. You can read the update here.
This doesn't make me love Paypal any more, but it does show that with enough people coming together to right a wrong, we CAN change things for the better. Thanks to all of you who took the time to speak out.
Since I can't say it any better, I'll post the links here and here.
I'm all about helping animals, but I've always felt that no child should go without a present under the Christmas tree. Our family buys toys all year round and stashes them to give to the various charities who make a difference to the kids at Christmas. It's as much of a tradition in our house as decorating the tree. The awesome folks at Regretsy have taken it to a ginormous new level, working their butts off to raise money for needy kids, and all you have to do is click to help.
Until Paypal decided to play Scrooge. They insisted that the folks at Regretsy refund all the donations. Since they had already purchased gifts with the money, they had to dig into their own pockets for the refunds. And Paypal kept the transaction fees. According to Paypal, the spirit of giving is okay as long as it all goes to Paypal fees.
So, according to Paypal, I can put a Donate button on my site to buy myself some Clitter but I can't help needy kids? WTF is up with that?
If you're as outraged as I am over this mess, here's what I suggest:
Leave a message on Paypal's Facebook wall
Go back here, scroll to the bottom of the page and tell the biggies at Paypal what you think.
Go here and sign.
If you're a buyer, use something other than Paypal to make purchases. If you're a seller, use an alternative to Paypal for payment. There's other options, use them.
SCROOGE YOU, PAYPAL!!!!!!